IA at UEdoneright.com in Calgary (Types of navigation)

I attended the UEdoneright.com workshop put on by Habaneros Consulting from Vancouver. Overall the workshop was very helpful and included information on User Experience  but there were other topics that were discussed. By far the most interesting for me was reviewing the different types of navigation.  Ben Skelton lead the conversation for us. In Ben’s talk we discussed the embedded navigation systems and the supplemental navigation systems.

Below I outline the different types of navigation with examples of each.

Embedded Navigation is navigation that we see generally in all websites. Each systems generally solves a problem but at the same time creates its own set of problems for both the designer and the user.

Global (site-wide) navigation

This is the navigation that is usually found along the top and left hand side of the main wrapper of the website. It flows thorough out the site and encompasses all the pages. It is usually arranged by topic or in some sort of categorization. This navigation offers direct access to the key areas of the website. The downfall to this type of system is that it forces difficult decisions to be made by the organization. These decisions can be easier if the organization has in depth knowledge of their users’ needs and goals, while on the website.

An example of hierarchical navigation:

Site wide navigation BP

from bostonpizza.com

Contextual Navigation

Contextual navigation supports associative learning and allows a place for the pages to live which may or may not fit into the structure that was developed for the site wide navigation. A purpose for these links maybe to inform users of a new product they may not have been aware of. Contextual navigation, generally comes in the form of  links within the content . Contextual navigation  also  promotes the ability to show the users that your website is interconnected. A problem that comes with using this method is that usability testing shows that users generally scan the page and tend to skip over these links. Contextual navigation would also include see also links, recommended reading, and related documents.

Examples of contextual navigation:

Contextual navigation at bestbuy.ca>

from bestbuy.ca

Local Navigation

Local navigation is really just the navigation one level underneath the site-wide navigation.

An example of local navigation:

local navigation apple.com

From Apple.com

Supplemental Navigation includes site maps, search and indexes. Supplemental navigation gives you a back up to embedded navigation systems. As usability shows the embedded navigation will fail a percent of your users.

Faceted navigation

Faceted navigation is very useful in a document heavy website where you want users to quickly get to the documents or items they need. The idea behind it is that the user will start in for example, “shoes” and then refine it to “black shoes” and then size 6.   Faceted navigation is really a different way of showing advanced search.

Example sites with faceted navigation:

faceted navigation from shoes.com

from shoes.com

Transactional trail

Transaction trail is much like the checkout process in an online store. Users can navigate back and forth through the process by the steps shown. The transaction trail is like another way of describing bread crumbs.

Transaction Trail from autotrader.ca

From autotrader.ca

I will be looking at other navigation systems in a future post.

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